Frequently asked questions 

Do I need to book an appointment?
Our brides have exclusive use of our boutique during their appointment this way we can ensure your time with us is  unique to you and your bridal party and give you all the help you need to find your dream dress so pre-booking is required. No walk ins will be accepted and have a locked door policy meaning no one is able to come in during your appointment, any visitors will be turned away. We don't charge a booking fee, but we do hold your card details securely inline with our cancellations policy. 

I need to change/cancel my appointment how do I do this and what happens?

If you are changing your appointment, there is no fee to do this just let us know and we can re-book your appointment to a time and date that suits you. Should you need to cancel your appointment, you may be charged inline with our cancellation policy if doing so within 48 hours of the appointment or if you do not show up to your appointment. 

 

What if my weight changes after I have purchased my gown or what if I want to lose weight before the wedding? 

We understand that all our weights fluctuate between losing & gaining and the period between ordering your gown and your wedding can be a long time. Our recommendation is that you stay close to the size we have ordered in for you, however if you do shred some pre-wed we have our in-house seamstress on hand to fit the gown to you. It is much harder to alter a gown with letting it out than it is taking it in so we strongly recommend that you either stay near your size when we ordered your gown, or only shred a few pounds! We never recommend that you order a gown smaller than the size you are, just in case - you never know what life has in store

 

How many people can I bring to my appointment?

During the continuous outbreak of COVID-19 you can bring a maximum of 3 guests with you (we have increased this from a previous 2 only), this is to ensure that although social distancing is not legally required our bridal consultants are still able to have a safe 2m distance.

 

 What can I expect at my appointment? 

he boutique is exclusively used for you and your guests only during the appointment, this means we can really cater to your requirements. We get to know you before you even step into our boutique, we like to understand your wedding, your guests and your spouse-to-be. We like to be able to see your vision with you, when your standing in the gown of your dreams and for that, we even research your venue. Your appointment with us is unique. 

Do you buy wedding dresses, bridesmaid dresses, mother-of-the-bride outfits, flower girls dresses? 

We get asked this question A LOT! 

Here at Uniquely You Bridal we believe that all our brides should get a new dress if they can. We know weddings can be expensive which is why we have a great range of prices to fit budgets that suit our brides whilst still getting the very best they deserve. Which is why we do not purchase any dresses from brides (or the bridal party), even if they are new, with tags. We work with designers/stockist so we can order dresses to specially fit our brides. There are plenty of uses you can do with your dress from remaking it into another dress, Christening gowns and more! And of course there are always selling pages, selling platforms, charity shops and even some bridal shops that's only purpose is to resell 'off the peg' dresses so your dress may be what they're looking for.

Do you provide alterations for brides who have not purchased from you? 

We have recently changed our services so unfortunately we no longer provide alterations for brides who have not purchased their gowns with us so that we are able to fit our brides in for alterations.