Our Policies

Privacy Policy

We receive, collect and store any information you enter on our website or provide us in any other way. In addition, we collect the Internet protocol (IP) address used to connect your computer to the Internet; login; e-mail address; password; computer and connection information and purchase history. We may use software tools to measure and collect session information, including page response times, length of visits to certain pages, page interaction information, and methods used to browse away from the page. We also collect personally identifiable information (including name, email, password, communications); payment details (including credit card information), comments, feedback, product reviews, recommendations, and personal profile.

We have completed a course on ‘how to keep your information safe’.

Cancellation Policy

When you make a booking with us, you will be requested to supply your card details. No money will be taken unless you cancel your appointment within 48 hours of your appointment time or if you do not show up for your appointment. The cancellation fee is £25.00. THIS IS NOT A BOOKING FEE. If you would like to change your appointment, there is no charge for doing so but please let us know within 48 hours of your appointment so we are able to offer your appointment to other brides.